CNIL fines virtual clairvoyance providers for alleged GDPR violations

France’s data protection authority, the Commission nationale de l’informatique et des libertés, issued fines of 250,000 euros and 150,000 euros to remote clairvoyance providers Cosmospace and Telemaque, respectively, for alleged EU General Data Protection Regulation violations. The CNIL claims the companies recorded all calls between clairvoyants and customers, rather than record calls for limited purposes and retained data for six years following an end to a commercial relationship. Both services were also accused of not obtaining valid consent to process sensitive personal information.
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